Key Challenges in Developing E-Commerce Mobile App

Most entrepreneurs and business people have already made mobile apps for their businesses or are planning to build a mobile app.

An E-Commerce app development company has to consider various aspects with an emphasis on accuracy. It is essential to analyze the market trends and customer demands. For example, the world is going through a pandemic, and it has changed our daily lives and the way we shop.

These days, eCommerce app developers are required to add a feature called ‘No Touch Delivery,’ which will be the best feature for customers who prefer to stay away from the delivery boy while receiving orders at their doorsteps. An E-Commerce app development cost may seem a bit high as an entrepreneur, but it results from development challenges and ever-changing trends. Let’s go through common critical challenges in developing a mobile e-commerce app.

Screen Resolution

Some people are still using phones with 16: 9 screen resolution. Now, all mobile companies are making phones with 18: 9 or 20: 9 screen reservations. So in this sense, the e-commerce application should be compatible with all screen resolutions. It is a big problem in E-Commerce app development. Also, the app’s structure varies in both tablet and smartphone, and different solutions significantly impact the user.

User Experience 

UX is critical to the success and user engagement of any app. When the user opens the app for the first time, it should be imposing and easy to use. Also, clicking on any function should not be that leg, which will bring that user again to your app. Therefore the mobile application should be completely bug and malware-free.

Choosing the Right Technology

Developers need to verify the target audience and decide the Operating System.

For example, if they want to develop a web app, it should be compatible with all major browsers, including Chrome and Safari. If an E-Commerce store owner wants to build a mobile app. It is necessary to determine the platform from Android, iOS, and cross-platform apps. The proper technology methods can be selected based on various aspects, including all features, app security, target audience, flexibility, etc.

Focusing on App Security

App security is the most significant demand for E-Commerce app developers. E-Commerce apps must have to offer secure online transactions while protecting the confidential data of the users. Any successful attempt to leak the customer’s data can lead to a drastic degradation in the reputation and customer base of the eCommerce business. With the increasing number of cybercrimes and the risk of malware activities daily, it is essential to focus on app security.

E-commerce app security is linked to customer loyalty and reliability. Since the app stores the users’ sensitive information. It is necessary to provide additional security features like fingerprint scanning and encryption while adhering to all the prevailing security standards.

Read more : How Technology Reshape the Future of On-demand eCommerce App

Adding More Features

Owners and developers need all the necessary features to attract more customers and stay competitive. In other words, if you don’t include valuable features, the app doesn’t meet your customers’ expectations and can deliver a negative experience. Also, since your app is an online representative of your business, any incorrect or irrelevant feature can bring a wrong understanding of business to the customer’s mind.

In addition to the regular features like shopping cart, search bar, and menu bar, developers should also include navigation into the app. Social media integration and feedback features will boost the app’s ratings, thereby winning users’ trust.

Payment gateways 

Technology is evolving to provide various online payment options to customers. It is essential for app developers to choose and integrate payment gateways into E-Commerce apps. It enables them to make payments through any mode according to their choice. For example, the eCommerce app should have all the methods like a credit card, debit card, net banking, and UPI.

Lastly, digital payment methods should be simple, secure, fast, and smooth. It is also necessary to provide the refund process with the COD option in the app.

Omni-Channel Experience

The eCommerce app should be such that it provides an omnichannel experience to the user. Many people use mobiles for online shopping, but others use tablets or desktops. Using Omnichannel can promote products and help in grabbing more and more customers and sales.

Don’t Ignore SEO

There is no distrust that content is king. App ranking can be done in the Play Store or Apple App Store through SEO. Improper image sizes, imprecise meta descriptions, tags, or duplicate page titles can negatively impact your app. No matter how user-friendly your app is, SEO has its importance.


Creating an e-commerce app is essential for the growth of your business, and you should hire an experienced app developer for a reputed company. It can help you reduce the challenges you face during E-Commerce app development and effectively meet the market expectations. Before launching it in the App Market, make sure that your app has no technical issues.